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Most
of the items on this site are, (unless otherwise stated) pre-owned.
if in doubt please ask.
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This means that some objects will have minor signs of wear and usage. More detailed photographs of items are available by contacting LUNA on +44(0)115 9243267 or by email: photo@luna-online.co.uk |
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ORDERING |
| You can order an item in one of two ways: |
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1.
BY PHONE
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2. ORDER ONLINE |
| Contact us on +44(0)115 9243267 | Complete the BUY form |
| METHODS OF PAYMENT |
| 1. We accept VISA, AMEX, MasterCard, Switch and Solo. Personal cheques(UK only) and International money orders. Personal cheques must clear before shipping (5-7 working days). |
| 2. No merchandise will be held without a valid e-mail address and/or phone number. |
| 3. Payment must be received within 10 working days of order, or the item will go back on sale, unless otherwise arranged. |
| 4. All items ship within 3 working days once payment has cleared and is available to LUNA. |
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COLLECTION AND DELIVERY |
| 1. Collection - Purchased items can be collected from LUNA's Nottingham store. Please contact us to discuss local delivery. |
| 2. Delivery - Any delivery charges will be added to the cost of the item and paid for by the buyer. |
| 3. All packages will be insured and delivered by courier (4 day guarenteed delivery), unless otherwise arranged. |
| RETURNS |
| 1. If you are not absolutely satisfied with your LUNA purchase for any reason, please notify us via phone or e-mail within 3 days of receipt. You will receive a full refund promptly, less shipping. |
| 2. If the item is not as described, we will refund shipping charges too. Returns are accepted (with approval) as long as the item(s) are in original condition. |
| 3. You (the buyer) will be responsible for the cost of return shipping. This is non-refundable. Any damages incurred during shipping should be dealt directly with your shipping company. |
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CLICK
HERE TO
ORDER ONLINE
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